Quality Manager
Post: Quality Manager
Department: Calibration
Location: Koparkhairne
Responsibilities:
- Develop, implement, and maintain the company’s quality management system in compliance with ISO/IEC 17025:2015 standards and customer requirements.
- Oversee all quality assurance activities, including internal audits, process inspections, and document control.
- Monitor and analyze key quality performance indicators, implementing corrective and preventive actions (CAPA) as needed..
- Ensure calibration and testing activities meet regulatory, industry, and customer quality standards.
- Lead quality improvement initiatives across departments to enhance service reliability and process efficiency.
- Coordinate with external auditors and certification bodies during quality system assessments and surveillance audits.
- Train and mentor staff on quality procedures, policies, and continuous improvement tools such as root cause analysis and 5S.
- Review and approve calibration reports, test certificates, and technical documents to ensure accuracy and compliance.
- Handle customer complaints and non-conformances, conducting thorough investigations and providing timely resolutions.
- Maintain proper records and documentation required for traceability and compliance with industry regulations.
Experience: 3 Yrs. and above
Qualification: B.E. in Instrumentation/Mechanical/Electrical.
